:root{--bg:#f7f9fb;--card:#fff;--text:#0f172a;--muted:#64748b;--line:#e6ebf0;--brand:#059669;--brand2:#0f9f83;--brand-soft:#e8f7f2;--blue:#2563eb;--blue-soft:#eaf2ff;--red:#ef4444;--red-soft:#ffecee;--orange:#f59e0b;--orange-soft:#fff5e6;--green:#16a34a;--green-soft:#eaf8ef;--purple:#7c3aed;--purple-soft:#f1eafe;--shadow:0 18px 45px rgba(15,23,42,.06)}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font-family:Inter,system-ui,-apple-system,Segoe UI,Arial,sans-serif;font-size:15px}.topbar{height:88px;background:rgba(255,255,255,.9);backdrop-filter:blur(18px);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:10}.topbar-inner{height:100%;max-width:1760px;margin:0 auto;padding:0 40px;display:flex;align-items:center;gap:28px}.brand{display:flex;align-items:center;gap:16px;text-decoration:none;color:var(--text);min-width:280px}.brand-icon{width:52px;height:52px;border-radius:14px;background:linear-gradient(135deg,#0f9f83,#008267);display:grid;place-items:center;color:#fff;font-size:26px;font-weight:900;box-shadow:0 12px 25px rgba(5,150,105,.22)}.brand strong{display:block;font-size:25px;letter-spacing:-.03em}.brand em{display:block;font-style:normal;color:var(--muted);font-size:15px;margin-top:4px}.mainnav{flex:1;display:flex;justify-content:flex-end;align-items:center;gap:10px;overflow-x:auto;white-space:nowrap;scrollbar-width:none}.mainnav::-webkit-scrollbar{display:none}.mainnav a{padding:12px 14px;border-radius:999px;color:#111827;text-decoration:none;font-weight:700;letter-spacing:-.01em}.mainnav a.active,.mainnav a:hover{background:var(--brand-soft);color:#007a61}.userbar{display:flex;align-items:center;gap:14px}.userchip{height:56px;border:1px solid var(--line);border-radius:999px;background:#fff;display:flex;align-items:center;gap:12px;padding:6px 18px 6px 8px;box-shadow:0 8px 25px rgba(15,23,42,.04)}.userchip b{width:38px;height:38px;border-radius:50%;background:#e7f7f2;color:#008267;display:grid;place-items:center}.userchip span{color:#334155}.logout,.nav-login{color:#111827;text-decoration:none;font-weight:800}.page-shell{max-width:1760px;margin:0 auto;padding:34px 40px 28px}.footer{text-align:center;color:#8a96a8;font-size:13px;padding:16px 0 28px}.card{background:var(--card);border:1px solid var(--line);border-radius:18px;box-shadow:var(--shadow);padding:24px;margin-bottom:18px}.glass{background:linear-gradient(180deg,rgba(255,255,255,.98),rgba(255,255,255,.92))}.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:18px}.dashboard-grid{display:grid;grid-template-columns:1fr 430px;gap:18px}.two-col{display:grid;grid-template-columns:minmax(0,1fr) 620px;gap:18px}.stats-row{display:grid;grid-template-columns:repeat(4,1fr);gap:18px}.kpi{display:flex;align-items:center;gap:20px;min-height:130px}.kpi-icon{width:68px;height:68px;border-radius:26px;display:grid;place-items:center;font-size:28px;font-weight:900}.kpi h3{margin:0 0 8px;color:#64748b;font-size:14px}.kpi .num{font-size:32px;font-weight:900;letter-spacing:-.04em}.trend{font-size:13px;color:var(--green);font-weight:700}.blue{background:var(--blue-soft);color:var(--blue)}.teal{background:var(--brand-soft);color:var(--brand)}.red{background:var(--red-soft);color:var(--red)}.green{background:var(--green-soft);color:var(--green)}h1{font-size:30px;line-height:1.1;margin:0 0 10px;letter-spacing:-.04em}h2{font-size:18px;margin:0 0 14px;letter-spacing:-.025em}h3{margin:14px 0 8px}.muted{color:var(--muted)}.small{font-size:12px}.hero-title{display:flex;align-items:center;justify-content:space-between;margin-bottom:22px}.table{width:100%;border-collapse:collapse}.table th{font-size:13px;text-align:left;color:#64748b;padding:15px 14px;background:#fbfcfe;border-bottom:1px solid var(--line)}.table td{padding:16px 14px;border-bottom:1px solid var(--line);vertical-align:middle}.table tr:hover td{background:#fbfefd}.table a{color:#0f766e;text-decoration:none;font-weight:800}.badge{display:inline-flex;align-items:center;padding:6px 12px;border-radius:999px;font-size:12px;font-weight:800}.badge.alta{background:var(--red-soft);color:#e11d48}.badge.media{background:var(--orange-soft);color:#b45309}.badge.bassa{background:var(--green-soft);color:#15803d}.badge.aperto,.badge.riaperto{background:var(--green-soft);color:#15803d}.badge.in_lavorazione{background:var(--blue-soft);color:#1d4ed8}.badge.chiuso{background:#eef2f7;color:#475569}.badge.in_attesa_otp{background:#f1eafe;color:#6d28d9}.actions{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.btn,button{border:0;border-radius:12px;background:linear-gradient(135deg,#0f9f83,#008267);color:#fff;padding:13px 18px;font-weight:800;text-decoration:none;cursor:pointer;box-shadow:0 12px 22px rgba(5,150,105,.18);font-family:inherit}.btn.secondary,button.secondary{background:#fff;color:#0f172a;border:1px solid var(--line);box-shadow:none}.btn.danger,button.danger{background:#ef4444}input,select,textarea{width:100%;border:1px solid #dce3ea;border-radius:12px;padding:14px 15px;font:inherit;background:#fff;outline:none;margin:7px 0 14px}input:focus,select:focus,textarea:focus{border-color:#0f9f83;box-shadow:0 0 0 4px rgba(15,159,131,.11)}label{font-weight:700;color:#334155;font-size:13px}.notice{border-radius:14px;padding:14px 16px;margin:0 0 16px;font-weight:700}.notice.ok{background:var(--green-soft);color:#15803d}.notice.err{background:var(--red-soft);color:#be123c}.auth-wrap{max-width:1360px;margin:34px auto}.auth-card{display:grid;grid-template-columns:1fr 1fr;background:#fff;border:1px solid var(--line);border-radius:24px;box-shadow:var(--shadow);overflow:hidden;min-height:690px}.auth-pane{padding:64px 58px;display:flex;flex-direction:column;justify-content:center}.auth-pane:first-child{border-right:1px solid var(--line)}.auth-title{text-align:center;max-width:620px;margin:0 auto 26px}.auth-icon{width:72px;height:72px;border-radius:20px;background:var(--brand-soft);color:#008267;display:grid;place-items:center;font-size:34px;margin:0 auto 22px}.field-icon{position:relative}.field-icon span{position:absolute;left:16px;top:47px;color:#a8b2c0}.field-icon input{padding-left:44px}.auth-help{background:#effaf6;border:1px solid #cbeee2;border-radius:14px;padding:18px 20px;color:#047857;line-height:1.55}.otp-boxes{display:grid;grid-template-columns:repeat(8,1fr);gap:14px;margin:34px 0 26px}.otp-boxes input{height:66px;text-align:center;font-size:28px;font-weight:800;margin:0;padding:0}.info-blue{background:#f5f9ff;border:1px solid #cbdffc;border-radius:14px;padding:20px;color:#1e3a8a}.timeline{border-left:2px solid #e5edf3;margin-left:16px}.timeline .item{position:relative;padding:0 0 22px 26px}.timeline .item:before{content:'';position:absolute;left:-9px;top:4px;width:16px;height:16px;background:#0f9f83;border-radius:50%;box-shadow:0 0 0 5px #e8f7f2}.side-list{display:grid;gap:12px}.person-row,.alert-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 0;border-bottom:1px solid #eef2f7}.avatar{width:34px;height:34px;border-radius:50%;background:var(--brand-soft);color:#008267;font-weight:900;display:inline-grid;place-items:center;margin-right:10px}.chart-bars{height:210px;display:flex;align-items:flex-end;gap:24px;padding:20px 10px 0;border-bottom:1px solid var(--line)}.bar{flex:1;min-width:38px;background:linear-gradient(180deg,#b9eadb,#0f9f83);border-radius:8px 8px 0 0;position:relative}.bar span{position:absolute;top:-25px;left:50%;transform:translateX(-50%);font-weight:800}.donut{width:160px;height:160px;border-radius:50%;background:conic-gradient(#ef4444 0 21%,#f59e0b 21% 66%,#22c55e 66% 100%);display:grid;place-items:center}.donut:after{content:'100\A Totale';white-space:pre;text-align:center;width:92px;height:92px;border-radius:50%;background:#fff;display:grid;place-items:center;font-weight:900}.detail-header{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:18px}.breadcrumb{color:#059669;font-weight:700;font-size:14px;margin-bottom:12px}.toolbar{border:1px solid var(--line);border-radius:12px 12px 0 0;background:#fbfcfe;padding:10px;display:flex;gap:16px;color:#475569}.internal{background:#fff9e8;border-color:#f5deb0}@media(max-width:1100px){.mainnav{display:none}.topbar-inner{padding:0 18px}.brand{min-width:auto}.dashboard-grid,.two-col,.auth-card{grid-template-columns:1fr}.stats-row{grid-template-columns:repeat(2,1fr)}.auth-pane:first-child{border-right:0;border-bottom:1px solid var(--line)}.page-shell{padding:24px 18px}.brand strong{font-size:20px}}@media(max-width:700px){.stats-row{grid-template-columns:1fr}.auth-pane{padding:38px 22px}.otp-boxes{gap:7px}.otp-boxes input{height:52px;font-size:22px}}
.home-choice-wrap{min-height:calc(100vh - 180px);display:grid;place-items:center;padding:34px 0}.home-choice-card{max-width:920px;width:100%;text-align:center;background:#fff;border:1px solid var(--line);border-radius:28px;box-shadow:var(--shadow);padding:58px 46px}.home-choice-card h1{font-size:38px}.home-actions{display:grid;grid-template-columns:1fr 1fr;gap:22px;margin:34px 0 24px}.home-action{min-height:180px;border:1px solid var(--line);border-radius:24px;background:#fff;text-decoration:none;color:var(--text);display:flex;flex-direction:column;justify-content:center;align-items:center;gap:10px;padding:24px;box-shadow:0 18px 40px rgba(15,23,42,.05);transition:transform .15s ease,box-shadow .15s ease,border-color .15s ease}.home-action:hover{transform:translateY(-3px);box-shadow:0 22px 55px rgba(15,23,42,.08);border-color:#b7e6d9}.home-action.primary{background:linear-gradient(135deg,#0f9f83,#008267);color:#fff}.home-action span{width:58px;height:58px;border-radius:18px;display:grid;place-items:center;background:var(--brand-soft);color:#008267;font-size:28px}.home-action.primary span{background:rgba(255,255,255,.18);color:#fff}.home-action b{font-size:25px;letter-spacing:-.03em}.home-action small{font-size:14px;line-height:1.45;color:var(--muted);font-weight:600}.home-action.primary small{color:rgba(255,255,255,.88)}.settings-card{text-decoration:none;color:inherit;display:block;transition:transform .15s ease,box-shadow .15s ease}.settings-card:hover{transform:translateY(-2px);box-shadow:0 24px 60px rgba(15,23,42,.09)}.settings-card span{width:54px;height:54px;border-radius:18px;background:var(--brand-soft);color:#008267;display:grid;place-items:center;font-size:25px;margin-bottom:16px}@media(max-width:780px){.home-actions{grid-template-columns:1fr}.home-choice-card{padding:38px 22px}.home-choice-card h1{font-size:30px}}
button.danger,.btn.danger{background:linear-gradient(135deg,#e11d48,#be123c);color:#fff;border:0;box-shadow:0 12px 24px rgba(225,29,72,.18)}
button.danger:hover,.btn.danger:hover{filter:brightness(.98);transform:translateY(-1px)}
.table small.muted{font-size:12px;display:block;max-width:340px;line-height:1.35}.actions form{display:inline-block;margin:2px 4px 2px 0}.badge.media{background:#fff7ed;color:#c2410c}


.ticket-form-card{max-width:980px;margin-left:auto;margin-right:auto}
.form-row{display:grid;gap:18px;margin:18px 0}
.form-row.two{grid-template-columns:repeat(2,minmax(0,1fr))}
.form-row.three{grid-template-columns:repeat(3,minmax(0,1fr))}
@media(max-width:820px){.form-row.two,.form-row.three{grid-template-columns:1fr}}

/* Dashboard dinamica v10 */
.chart-head{align-items:flex-start;margin-bottom:10px}.chart-select{width:auto;min-width:230px;margin:0;padding:13px 18px;font-weight:800;border-radius:14px}.chart-bars.dynamic{height:240px;display:flex;align-items:flex-end;gap:18px;padding:34px 10px 18px;border-bottom:0}.bar-wrap{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;min-width:42px;height:100%}.bar-wrap .bar{width:100%;max-width:78px;min-height:2px;background:linear-gradient(180deg,#b9eadb,#0f9f83);border-radius:10px 10px 0 0;position:relative}.bar-wrap .bar span{position:absolute;top:-28px;left:50%;transform:translateX(-50%);font-weight:900;font-size:16px}.bar-wrap small{margin-top:10px;color:#64748b;font-weight:800;text-align:center;font-size:12px}.priority-layout{display:flex;gap:28px;align-items:center}.donut.dynamic{background:conic-gradient(#ef4444 0 calc(var(--a)*1%),#f59e0b calc(var(--a)*1%) calc((var(--a) + var(--m))*1%),#22c55e calc((var(--a) + var(--m))*1%) 100%)}.donut.dynamic[data-total="0"]{background:#eef2f7}.donut.dynamic:after{content:attr(data-total) '\A Totale'}.ticket-alert{color:inherit;text-decoration:none}.ticket-alert:hover{background:#fbfefd;border-radius:12px;padding-left:8px;padding-right:8px}.ticket-alert .badge{margin-left:4px;padding:3px 8px;font-size:11px}

/* Fix v12: la distribuzione priorità usa lo stile inline calcolato da PHP.
   Questa regola evita che il gradiente statico di fallback sovrascriva la torta reale. */
.donut.dynamic{background:var(--donut-bg, transparent)}

/* v14: filtri ticket, paginazione e grafici proporzionali */
.filter-grid{display:grid;grid-template-columns:2fr 1.5fr 1fr 1fr auto;gap:14px;align-items:end}
.filter-actions{display:flex;gap:10px;align-items:center;padding-bottom:14px}
.table-meta{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px;gap:12px;flex-wrap:wrap}
.pagination{display:flex;gap:8px;justify-content:flex-end;align-items:center;margin-top:18px;flex-wrap:wrap}
.chart-bars.dynamic .bar.empty{height:0!important;min-height:0;background:transparent;box-shadow:none}
.chart-bars.dynamic .bar.empty span{top:-28px;color:#0f172a}
.chart-bars.dynamic .bar{transition:height .2s ease}
.table{table-layout:auto}
@media(max-width:1100px){.filter-grid{grid-template-columns:1fr 1fr}.filter-actions{padding-bottom:0}.table{display:block;overflow-x:auto;white-space:nowrap}}
@media(max-width:700px){.filter-grid{grid-template-columns:1fr}.table-meta{display:block}.pagination{justify-content:flex-start}}